Home / How It Works

The Process · Rogers, AR

No surprises. Just the plan.

You're trusting me with something you can't replace, so here's exactly how it goes, from the first photo to the day your piece comes home.

Photos required · Range every Monday · $750 shop minimum

The Steps

Six steps, start to finish.

Send Photos

Fill out the form with at least 3 good photos and what you're hoping for.

Get a Range

Every Monday I send an honest price range by email.

Deposit Holds Your Spot

A 50% deposit puts you in the queue. Currently booking about 8 to 10 weeks out.

Drop Off When It's Your Turn

Your piece stays home until I'm ready. I'll call you to schedule drop-off.

I Do the Work

Done to the plan, at the pace good work requires. I work 4 to 6 projects at a time. Any surprise gets a call, never a guess.

Come Get It

Balance settles up and it goes home, ready for years of use.

The Wait

Booked out, and proud of it.

Right now I'm booking about 8 to 10 weeks out. Your deposit holds your place in line, but your piece stays at your home until it's your turn. I'll reach out to schedule drop-off when I'm ready for it. Once it's in the shop, I typically work on 4 to 6 projects at once, each at a different stage.

Finishing is a whole-shop event for me. I don't have a dedicated finish room, so when your piece is ready to be finished, everything else waits. Good finishing takes the right conditions and the right time. I won't give you a hard due date, but I will always keep you informed about where your piece is in the process. I'd rather quote a little long and hand your piece back early than rush it and let you down.

Common Questions

The honest answers.

How do I get an estimate?

Everything starts with the form. Send at least 3 photos and your project details, and I'll email you an honest price range every Monday. If the range works, you'll get a firm written quote to approve before any deposit is paid. The photo estimate is a ballpark, the written quote is the real number. I don't take project inquiries by phone; the form keeps me in the shop and gets you a better answer.

How long does the whole process take?

Right now I'm booking about 8 to 10 weeks out. Your piece stays at your home until it's your turn. Once it's in the shop, I work on 4 to 6 projects at once, each at a different stage. Finishing is a whole-shop event, so when your piece is ready to finish, everything else waits. I won't give a hard due date, but I'll always keep you informed.

Why don't I drop my piece off right away?

Because I don't take in furniture until I'm actually ready to start on it. Your deposit reserves your place in the queue, and your piece stays safe and useful in your home until then. When your project reaches the front of the line, I'll call you to schedule drop-off. No piece sits in my shop for months waiting its turn.

What if you find hidden damage?

Every quote assumes the piece is sound and suited to the finish you want. If I open it up and find loose veneer, old failed repairs, or a stubborn finish, I stop and call you before doing any extra work. Never a surprise charge.

Is the deposit really non-refundable?

Yes. The deposit reserves a spot set aside specifically for your project, so it's non-refundable once scheduled. You'll see and approve your written quote, and acknowledge the deposit terms, before you ever pay.

Can you come to my house?

No. All work is done in the Rogers shop, where I can control color, sheen, and cure time. You're welcome to drop off and pick up, or I can arrange pickup and delivery for a fee based on your location.

Do you strip painted furniture?

I'll repaint a piece in a fresh color, but I don't strip existing paint back to bare wood. It's a different process with different materials and risk that I've chosen not to take on.

What does it cost?

My shop minimum is $750 and standalone repairs start at $250. Beyond that it depends entirely on the piece. See the Services & Pricing page for typical ranges.

Now you know the plan.

Send me a few photos and let's get your piece on the schedule.

Start My Estimate

A few photos is all it takes to begin