A simple, honest refinishing process.
At It Is ReFinished, we keep the process clear from the first photo you send to the day your piece is ready to go home.
Every project is different, but our goal stays the same: do quality work, communicate honestly, and treat the piece with the care it deserves.
Good work starts with good expectations.
We will tell you exactly what we see, what makes sense, and what your piece actually needs—whether that is just a fresh finish or structural correction.
How it works
We keep things straightforward so you always know what comes next and what your piece requires once evaluated.
Send Photos
Start by sending clear photos and a short description through our form. More angles always help.
Review & Direction
We review the visible condition and talk through what makes sense—refinishing, repairs, or color options.
Schedule
Once approved, the project is scheduled. Timelines vary based on condition and shop volume.
Bring It Back
The piece is repaired, refinished, and carefully worked through the shop before returning home.
Help us give you the best guidance.
A solid starting point saves time. To give you an accurate first look at the project, please provide:
- Clear photos of the full piece
- Close-ups of damage, wear, or repair areas
- Approximate dimensions
- A short note about what you want changed
- Inspiration photos or preferred colors
What dictates the scope of work
Condition & Construction
Surface wear, deep scratches, loose joints, and overall build quality dictate our approach. Good furniture is often worth restoring well instead of replacing poorly.
Your Desired Result
Some clients want original character preserved, while others want a cleaner look or fresh color. We aim for the right result for both the piece and the home.
Hidden Issues
Quality refinishing takes time. Older furniture may reveal hidden issues once the old finish comes off—that is completely normal.
Color & Damage Reality
Color can shift based on wood species and age. Also, some deep damage can be improved dramatically without disappearing completely. We care more about doing it right than fast.
Common questions
Can you tell me if my piece is worth refinishing?
Yes. We will give honest guidance based on the piece, the build quality, the condition, and the kind of result you are hoping for.
Do you only work on antique furniture?
No. We work on everything from family heirlooms to newer solid wood furniture that still deserves quality craftsmanship.
Can you match an existing stain?
In many cases, yes. Exact matching depends on wood species and prior finish history, but we work carefully toward the best fit possible.
Do all projects take the same amount of time?
No. A straightforward refinish and a full structural restoration require different timelines. Each piece is scheduled according to the real scope of work.
Send us your piece and let’s talk through the right next step.
Whether your furniture needs a straightforward refinish or a deeper restoration, we would be glad to take a look and give honest direction.
Phone: 479-373-8999
Email: jacyames@itisrefinished.com
Serving Northwest Arkansas
Reach out with photos and a short description of your piece to begin.